UI Customer Services Satisfaction Form

UI Service Department
Customer Satisfaction Form

Hello,

The experience that our customers have with our service department is of great interest to us. The purpose of this survey is to keep us informed regarding those experiences.

The following questions should be answered by the person most familiar with the copier or printer and service record. Your help in filling out this form will be most appreciated.

How satisfied have you been with the service from United Imaging
considering the following items?

Do service personnel have a professional attitude?*

Do service personnel wait on you promptly?*

Do service personnel understand your problem?*

Is the repair order easy to understand?*

Is the job completed when promised? *

Is the job done right the first time? *

Are our service hours convenient? *

Turnaround time when parts needed? *

How can we Improve?

What is the most important suggestion you have to help us improve our customer satisfaction?

NAME*

COMPANY*

E-MAIL*

www.unitedimaging.com